Who Are We?
Royal Change is a dynamic digital fitness, nutrition, and apparel company led by Sydney and Dustin Houdyshell. We are one of the world’s most recognized fitness media brands, producing thousands of workouts, building a global membership community, and launching a successful apparel line. Sydney and Dustin have grown a community of millions of people from all over the world and their mission is to continue to expand their reach, grow their audience, and be able to impact more lives with their life-changing, high-quality work. This is a fast-paced, results-driven environment where innovation meets execution.
Why Join Royal Change?
Job Description:
We are seeking a dedicated and customer-focused Customer Service Specialist who will take full ownership of providing exceptional support to our community and customers. You will play a vital role in ensuring a seamless experience across all touchpoints, handling inquiries, resolving issues, and fostering strong relationships with our global audience. This is a dynamic role where you’ll be expected to communicate effectively, problem-solve in real time, and uphold our brand’s commitment to a positive experience for our customers and community. If you thrive on helping others, love health and wellness, and can create and take ownership of positive customer experiences, this job is for you.
Your expertise must include strong communication skills, problem resolution, and a passion for delivering encouraging assistance to customers. We expect you to be proactive, empathetic, and solutions-oriented.
Position Requirements:
Position Expectations:
In this exciting role, you’ll be expected to:
Must-Have Experience:
This role is very important to our company and, most importantly, to millions of people around the world who we have yet to help live a healthy life. You’ll be expected to uphold a high standard of work, think strategically, and take full ownership of outcomes. If you’re looking for a challenge and the opportunity to shape one of the world’s leading fitness brands, apply today.
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