Front Desk Associate/Retail Cashier Job at Tootsies, Atlanta, GA

RndrK2lxYWxZS1F6bUhvLzMrcU41ZDNrV1E9PQ==
  • Tootsies
  • Atlanta, GA

Job Description

Responsibilities:

  • Build strong customer relationships by providing time efficient, friendly service.
  • Identify correct price of merchandise & ring transactions using the store’s point of sale system.
  • Process payment by cash, check, credit card, gift cards, etc.
  • Issue receipts, refunds, credits & change due to customers.
  • Process merchandise returns and exchanges.
  • Calculate payments received & reconcile with total sales & items.
  • Ensure integrity of customer information as outlined in the companies Protecting Customer Information Policy, including company passwords and access codes.
  • Ensure customer profiles are complete and not duplicated.
  • Perform merchandise look-ups, transfers & charge sends for stylists.
  • Pull special orders, as needed.
  • Re-ticketing: ensure accurate and timely completion of required tag, place merchandise on reticket bar for processing.
  • Assist with returning non-purchased merchandise to proper floor location.
  • Maintain front desk supplies, ensure area is organized at all times.

Customer Service

  • Answer/direct calls pleasantly and promptly.
  • Use client’s last name frequently.
  • Answer customers’ questions & provide information on procedures & policies in positive manner.
  • Address customer complaints & immediately refer to a member of management.
  • Constantly engage all waiting customers in conversation (i.e. waiting for transactions to be processed, alterations/holds/special orders pick-up, etc.)
  • Ensure customers waiting time is minimal. If time is progressing, seek to get any issue resolved quickly and seamlessly, while ensuring customer is constantly engaged and unaware of any concerns or extended time.
  • Offer to contact the customer's "regular or preferred" stylist. If the customer does not have one, ensure they have connected with a stylist.
  • Offer customers carry-out service at completion of transaction.
  • Bag, box, gift wrap merchandise to the highest level of appearance & care.
  • Special projects and other duties as assigned.

Qualifications:

  • Retail experience required, experience in a luxury environment preferred.
  • Sense of urgency, self-starter and motivated attitude.
  • Excellent organizational skills and ability to prioritize tasks.
  • High level of attention to detail.
  • Excellent interpersonal communication skills.
  • Strong customer service skills.
  • Basic computer skills.
  • Willingness and ability to work a flexible schedule for a retail business, including Saturdays, evening store events, etc.

Education:

High School education or equivalent.

Equal Opportunity Statement:

Tootsies is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Tags

Immediate start, Flexible hours, Saturday, Afternoon shift,

Similar Jobs

Time Tech

Chinese Translation Interpretation Translator Job at Time Tech

1. Responsable para la traduccion e interpretatcion de los negocios diarios.2. Responsable para la comunicacion muntual entre la sede de China y la sucursal en Mexico.

Motion Recruitment

Business Execution Consultant Job at Motion Recruitment

 ...well-known Financial Services Company is looking for a Sr. Business Execution Consultant in Charlotte, NC (Hybrid). Work with the brightest...  ...end, while developing and implementing program and project level processes, procedures, and performance metrics. Proven... 

emergiTEL Inc.

Junior DevOps Developer - 79803 Job at emergiTEL Inc.

 ...Position Overview We are looking for a motivated Junior DevOps Engineer to contribute to the design, deployment, and maintenance of modern containerized environments using Kubernetes and Kafka. The ideal candidate demonstrates a solid understanding of DevOps practices... 

Wizard Games Global Limited

Southeast Asia KOL Manager Job at Wizard Games Global Limited

 ...the number of KOL cooperation and cooperation conversion rate- Familiar with and understand the rules of overseas platforms such as Tiktok, Youtube, Twitter, Twitch and the distribution of KOL, formulate cooperation strategies for KOL on different platforms, and improve... 

CTG

Microbiology Technician/Associate Scientist Job at CTG

**CTG is seeking to fill a part time Microbiology Technician/Associate Scientist opening for our client in Pleasanton, CA.****Location:** Pleasanton, CA**Duration:** 3 months**Schedule:** 8 am - 5 pm Tuesday, Wednesday and Thursday - (24 hours per week)**Duties:**...