Remote UX Researcher - Bokun Job at Tripadvisor, Remote

R0FRNGpxU2xaSzQ5bjMwdzMrbUw1dG5yVlE9PQ==
  • Tripadvisor
  • Remote

Job Description

Bókun’s Product team seeks a hands-on researcher with a well-rounded skill set that covers both user experience and market analysis. Our work ranges from exploratory to evaluative, from qualitative to quantitative. We work closely with designers, product managers, product marketing managers, data analysts, and engineering to collaborate on devising that best solution for both tour/experience operators and travelers.

The right candidate will be experienced in qualitative methods such in-depth interviewing, concept testing and usability testing, experienced with designing and analyzing surveys, passionate about research and travel, comfortable in a fast moving organization, and excited to collaborate with cross-functional teams.

What you’ll do:

  • Actively participate in cross-functional team discussions to understand various user needs, and to identify and define new marketplace features
  • Define research strategy and manage multiple projects across a variety of methodologies
  • Design and conduct qualitative studies (discovery, needs analysis, usability studies, click-tests etc.), analyze data, and proactively share insights and supporting data
  • Own the research process from end-to-end including the ideation, development and execution of research plans
  • Create and field surveys, analyze responses, and report learnings
  • Use your creativity and breadth of your research toolkit to determine the best method for each study, gathering insights from a variety of audiences
  • Communicate research findings internally in clear and compelling ways
  • Work cross-functionally with sales, design, product marketing, and product management.

Who you are:

  • Minimum BA/BS degree in psychology, communication, statistics or other related field
  • Advanced degree behavioral or social sciences a plus
  • 0-3 years of professional applied research experience
  • Thorough understanding of the strengths and weaknesses of qualitative and quantitative research methodologies
  • Extensive experience with qualitative research methods in user research
  • Detail oriented and able to manage multiple projects simultaneously
  • Ability to present research insights and supporting data in a clear fashion
  • Ability to ask, and answer, meaningful and impactful questions
  • Excellent English verbal and written communication skills
  • Experience with quantitative research methods (e.g. surveying) and statistics a plus
  • Experience in B2B, travel, hospitality a plus

Perks of Working at Bokun:

  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
  • “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.

Our Values:

  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.
  • We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
  • Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Jobicy job ID: 109977

Job Tags

Remote job, Full time, Worldwide, Flexible hours,

Similar Jobs

Clinicas del Camino Real, Inc.

Women's Health Nurse Practitioner Job at Clinicas del Camino Real, Inc.

 ...JOB OBJECTIVE: Under the supervision of a physician and following written guidelines of protocol, the Womens Health Nurse Practitioner, Certified Nurse Midwife provides obstetric and gynecological care to patients in a primary health care center setting. The Women... 

Lumen

Investment Operations Analyst CIM Job at Lumen

 ...we digitally connect the world and shape the future.**The Role**CIM is looking for an enthusiastic and detail-oriented Investment Operations Analyst to join our dynamic team. This role offers a unique opportunity to work in a collaborative environment, interacting with... 

ClearPath CPA Solutions

Finance & Invoicing Agent (Part-Time, Remote - U.S. Based) Job at ClearPath CPA Solutions

 ...Invoicing Agent to join our remote team. If you're someone who enjoys working with numbers, staying organized, and helping things run smoothly...  ...~ Able to manage your own time and work independently from home Pay & Hours: ~$40$45/hour, depending on experience ~... 

Golden Gate Regional Center

Supervising Social Worker Job at Golden Gate Regional Center

 ...Supervising Social Worker - San Mateo County Salary Range: $75,518 - $90,621 Annually Are you looking to make an impact and do work you are passionate about? GGRC is looking for a Supervising Social Worker in our San Mateo office to provide supervision of assigned... 

SAIC

Air Traffic Control Instructor-II at S46 Job at SAIC

 ...Annuity earnings limits for FERS retirees between the ages of 56 and 62. We are looking for an experienced, Full-time, Air Traffic Control Instructor-II to join the SAIC Controller Training Solutions (CTS) team at the Seattle TRACON (S46), located in Burien,...