STAFF SERVICES MANAGER I Job at Department of Water Resources, Sacramento County, CA

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  • Department of Water Resources
  • Sacramento County, CA

Job Description

Job Description and Duties

Are you looking for an exciting position working with a team of creative Human Resources professionals?  Under the general direction of the Staff Services Manager II, the incumbent serves as a technical expert on issues related to employee discipline and conduct, applicable laws, rules, regulations, and Department policies.  The incumbent will promote and be accountable for customer satisfaction and quality service and will initiate or recommend changes that promote innovative solutions to meet customer needs.

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

Overnight travel may be required to attend meetings, conferences, hearings, trainings, and to conduct trainings.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 6/20/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Water Resources

Mailing Address

Attn: Division of Human Resources

P.O. Box 1079

Sacramento , CA 95812

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Water Resources

Submit in Person

Certification Desk

715 P Street, 7th floor

Sacramento , CA 95814

08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - See Special Instructions for additional details.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

Our headquarters’ high-rise located at 7th & P Street features sustainable construction, plenty of natural lighting, functionally designed work spaces, a full-service cafe, onsite free fitness center, and indoor bicycle storage.  Visit our website for more information:  .   DWR offers an award-winning employee recognition program, ongoing learning and development opportunities, a competitive pay schedule and work-life balance, and new daycare facilities in the making.  We’re located right next to Light Rail for an easy commute – we’ll even reimburse a portion of your monthly public transit pass!  Click here to read about the outstanding benefits offered to eligible employees.  For the latest information on the benefits offered by the State of California, explore the 

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Arthur Wong
(916) 820-7634
arthur.wong@water.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
(916) 653-6952
weo@water.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Special Instructions

To be considered, submit a completed State application (STD. 678), resume, and Statement of Qualifications (SOQ).  Applications received without the SOQ will not be considered.  Please reference SAP Position #50000813 and Job Control #480396  in the “examination(s) or job title(s) for which you are applying” section of your application.

The SOQ is a narrative that addresses how your experience, training, and education relate to this position.  The SOQ must be no more than two pages, typed in Arial 12-point font, using standard margins.  When completing the SOQ, you must address the following:

  1. Describe how your experience and skills qualify you for this position as outlined in the Duty Statement.
  2. Describe your experience in providing advice and guidance to management on the preventative, corrective, and adverse phases of progressive discipline including reviewing and/or drafting counseling memos, corrective memos, merit salary adjustment denials, probation reports, rejections on probation, Absence Without Leave (AWOL) terminations, appraisal and development, adverse actions, and non-punitive terminations.
  3. Describe your experience prioritizing projects and assignments with critical deadlines simultaneously, where priorities sometimes change daily.

The following basis of eligibility will be considered: List eligibility, transfer, LEAP, reinstatement, and SROA/Surplus.

Resumes, cover letters, and/or other attachments will not be accepted in lieu of a completed STD 678 application.

.  This survey is for research purposes only and will not affect the application status.

Job Tags

Permanent employment, Full time, Trial period, Night shift,

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